My account
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Please sign in to the shop to manage your account.
Go to the shopTwo-step verification
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Adds a 6-digit code from an authenticator app (Google Authenticator, Microsoft Authenticator, Authy) each time you log in, so a stolen password alone is not enough.
Blocked people
Sellers and buyers you blocked. You can only block someone when nothing is in progress between you: no unfinished order, no package on its way, no open dispute or support request.
Delete my account
Permanently delete your Haven Group account and everything we hold about you. You can create a new account with the same email at any time; it will start empty.
- Your sign-in, saved addresses, support messages and your chats with sellers are deleted.
- Your past orders stay in our accounting records, but your name, email, phone and address are removed from them.
- Your reviews stay as ratings, without your name or words.
- If you are a seller: your products and photos, store profile, chat icon, payout details and ID check are deleted too, and your products disappear from the shop.
We cannot delete the account while an order is still on its way, a payout is still owed to you, or a dispute is open. We will tell you what to finish first.
You signed in with Google, so you will be asked to confirm with Google when you press the button below.